Root Cause Analysis Training in the UK, Mainland Europe and Sub-Saharan Africa
In November 2014 the regulations implementing a new statutory duty of candour for staff working in the NHS and Social Care came into being. This duty requires NHS staff to act in an open and transparent way with relevant persons in relation to the care and treatment provided to patients.
"Ask what is responsible, not who is responsible...." (Martin Luther King) I was working with a group of people from a large national organisation on a Root Cause Analysis of a safety event recently. As I often am, I was surprised by the Safety Director's response whilst undertaking the analysis phase of a safety incident. "If the operator had been doing what he was meant to this would never have happened"
Learn how a leading aviation manufacturing company utilised RCA to eliminate costly quality escapes, bring their corrective action system under control, improve relationships and communication with key suppliers, and gain quick and confident approval from regulators.