Root Cause Analysis Training in the UK, Mainland Europe and Sub-Saharan Africa
After being driven to hospital by his father, ten-year-old Robbie Powell died of a treatable condition. In the previous weeks he had been to A&E where he had been mis-diagnosed with gastroenteritis and had subsequently seen five GPs. A tentative diagnosis of a rare condition Addison's disease - which would have been both correct and treatable - had not been followed up.
In November 2014 the regulations implementing a new statutory duty of candour for staff working in the NHS and Social Care came into being. This duty requires NHS staff to act in an open and transparent way with relevant persons in relation to the care and treatment provided to patients.
Learn how a leading aviation manufacturing company utilised RCA to eliminate costly quality escapes, bring their corrective action system under control, improve relationships and communication with key suppliers, and gain quick and confident approval from regulators.